Artificial Intelligence

Chief Technology Officer vs. Chief Business Technology Officer

February 9, 2021

For many companies, technology doesn’t really matter because they don’t have the right leaders to help them identify opportunities to deploy technology to change their business. A Chief Business Technology Officer is one of the opportunities for companies to identify the right leader to help them accomplish their ambition of becoming technology-empowered! I was recently working with one of the largest travel companies in the world to help them define their technology strategy for the next 5 years. During the first week of the project, the team and I found out that the client hadn’t

Inconvenient Truths of Data Quality

April 30, 2020

Data is an asset. But it is also a liability. Data quality issues, when not managed correctly, would become a critical enterprise risk. KPMG’s 2016 Global CEO Outlook reported that 84% of CEOs were concerned about the quality of data that they based their decisions on. However, there are 7 inconvenient truths of data quality that if ignored, it will make companies’ data quality improvement initiatives much more difficult to generate impact. Companies should proactively address the fundamental root causes and design necessary changes accordingly. Data quality improvement projects are one of the top 3

Intelligent Assistants for Managers

March 19, 2020

The 18M managers in the US, 11% of the total US workforce, can become much more productive when they are augmented by five AI assistants: Intelligent Executive Assistant, Intelligent Financial Analyst, Intelligent Coach, Intelligent HR Assistant, and Intelligent Strategy Consultant. Vendors such as X.AI, ThoughtSpot, Zoomi, and Crystal are already experimenting in those areas. As Erik Brynjolfsson and Andrew McAfee said, “Over the next decade, AI won’t replace managers, but managers who use AI will replace those who don’t.” U.S. Bureau of Labor Statistics estimated that in 2018, there were 18M people in Management

Why Technology Still Doesn’t Matter Today

January 27, 2020

“Technology doesn’t matter” – this was my opening when I was giving a “Future of IT” presentation to the IT executive team of one of the largest oil companies in the world.

Four A’s that Make Technology Matter More

January 7, 2020

To make technology matter more, companies need to understand the underlying drivers for the magnitude of achieved technology impact. Having worked with many organizations across the world on similar topics, I have designed a formula to illustrate how to amplify the technology impact, i.e., how to make technology matter more.

How to Discuss Technology in Annual Reports